Privacy Policy

Gigasheet, Inc. offers a hosted web application for analyzing large data sets in a spreadsheet-like environment.

Information You Provide to Us

When you sign up as a user, customer, vendor, or partner, you may choose to upload data to our service. You retain ownership of any intellectual property rights that you hold in that content. We do not claim ownership in any of your content, including any text, data, information, and files that you upload, share, or store in Gigasheet. You control who can access your files in Gigasheet. We will not share your files and data with others except as described in this document.

When you sign up will be asked to provide certain information about yourself, including personally identifiable information, (name, address, email address) billing and other related information. We will also use the information you provide to us to enable you to enter into contests, and where we have your consent, to send you marketing materials about the contests and our other services including follow-up demos, as well as future competitions and events. We will use this information strictly to provide services to you, and will not share this information with third parties without your consent, except to the extent necessary to process your requests (for example, processing a credit card for payment).

Information About How You Use Our Services

When you interact with Gigasheet, by using our services, posting queries, performing analysis, or uploading data, a record of these activities will be collected automatically as a result of your use of the website. When you create this information by engaging in actions such as (but not limited to) uploading data, posing queries, doing analysis, filtering results, etc. the information will be collected, stored or archived by Gigasheet. Information about your interaction with Gigasheet (queries, visualizations, analysis, etc.) is saved on our servers unless you delete that information or delete your account. While our servers automatically collect information as a consequence of your using the service, we do not share this information with any third parties. If you have chosen to share results of queries, analysis or similar searches with others, copies of that information will remain viewable by those with whom you have shared the query or similar even after you remove information from your profile or delete your account. We will not share your queries or data with anyone, unless you ask us to do so through the user interface, although you are free to share queries information yourself.

Gigasheet is not a data broker. Gigasheet does not maintain files on individuals’ purchases, nor sell lists of consumers. Gigasheet does not collect consumer information for targeting of ads. Put simply, Gigasheet does not provide consumer marketing databases, or even the means to produce consumer marketing databases, in any shape or form.

Cookies

When you visit the Gigasheet website, we may send one or more cookies – a small file containing a string of characters – to your computer, mobile phone, or other device that uniquely identifies your browser. When you return to our site, we may detect the presence of that cookie, and the information contained in it. We will not share this cookie information with anyone, and will use it solely to provide services to you.

Cookies allow Gigasheet to provide customers, and visitors to our site, a better, more secure experience. While the exact names and parameters of cookies used by Gigasheet will periodically change, they are generally used for authentication, security, performance, or analytics. These cookies can be deleted at any time. 

Internet Log Information

When you access any Gigasheet website, network, server, or other electronic asset, our servers automatically record information that your browser sends whenever you visit any website. These logs may include information such as the nature and content of your web request, your Internet Protocol address (and approximate geographic location), browser type and version, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser. In the event of an actual or attempted unauthorized or malicious access to our website or servers, we may use this information to conduct investigations and to protect the integrity of your information. We may preserve your information if we believe it is reasonably necessary to protect our systems, enforce our Terms of Service, or address any security or technical issues.

Your Communications With Us

When you send or receive email or other communications with us, we may retain those communications in order to process your inquiries, respond to your requests and improve our services, to inform you about changes in our policies or pricing or service offerings or to fulfill or respond to requests you may initiate. Additionally, we use a service that lets us know when you have received or opened email we have sent to you. We use this information solely for the purposes of tracking whether or not you have received an email from us for quality control and response purposes. We also offer an email alerting capability called “Alerts” which automatically sends information you have requested to an email account you have registered with us. You have ultimate control over the information sent to you through this service.

Links In and Out

Gigasheet may collect information about sites that have linked to our sites, or sites that we link to. Therefore, Gigasheet may collect information about the website you came from when you were directed to us, or the website you visit as a result of a link on our site.

Children

We do not knowingly collect or maintain personally identifiable information from persons under 13 years of age, and no part of Gigasheet’s sites are directed at persons under the age of 13. If you are under 13 years of age, then please do not use the Website. If we learn that personally identifiable information of persons under 13 years of age has been collected without verifiable parental consent, then we will take the appropriate steps to delete this information. To request the deletion of any such information, please contact us at privacy [at] gigasheet [dot] co.

When We Share

Gigasheet does not share your personal information with any other companies or individuals except for the following:

Consent. We will not share your nonpublic information except to deliver services to you unless you affirmatively opt-in to such sharing. If you share this data with third parties, this is, of course consent to such sharing.

While non-anonymized data is never shared, metadata and anonymized information may be transmitted to our data provider partners when their databases are queried. This allows us to provide you with enriched context about that data from a wider variety of sources.

Legal Requirements. We may share, or log your information without your consent if we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or valid governmental request, (b) enforce applicable Terms of Service, Terms of Use or contractual obligations including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property, safety or security of Gigasheet, its users or the public as required or permitted by law.

Sharing in the Event of a Merger or Acquisition

If Gigasheet becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, the assets of Gigasheet may include “information assets” including the information we have collected about you. In that event, we will continue ensure the confidentiality of any personal information involved in such transactions and provide you with notice before any of your personal information is transferred and may become subject to a different privacy policy.

Using Aggregated Information to Improve Our Service

We may use information about how you have used our service in order to improve our service offering to you or to others. By knowing, for example what kinds of information you are seeking on our site, and the results delivered to you, we may be able to analyze this information to deliver more targeted results, and a better user experience. While we will not share the individual search results or what we call “identified” information about your searches or results, we may share with third parties certain pieces of aggregated, non-personal information, such as the number of users who searched for a particular term, for example, or the nature of the results returned to aggregated users. Such information does not identify you or your searches or results individually.

How We Protect Your Information

While no measures can ever guarantee absolute security, Gigasheet takes commercially reasonable and appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data, including data that relates to your personally identifiable information, which we update to stay consistent with industry standards. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data. Additionally, all log data is automatically deleted after 14 days. We restrict access to personal information to Gigasheet employees, contractors and agents (including third party hosting platforms) who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Data Integrity and Quality

Gigasheet processes personal information only for the purposes for which it was collected and in accordance with this Privacy Policy. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services or as otherwise permitted under this Policy. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.

Enforcement

Gigasheet regularly reviews its compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this Privacy Policy or Gigasheet’s treatment of personal information by contacting us by email to privacy [at] gigasheet [dot] co. When we receive formal written complaints at this address, it is Gigasheet’s policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Gigasheet and an individual.

Changes to this Privacy Policy

Please note that this Privacy Policy may change from time to time. We will post any Privacy Policy changes on this page and, if we believe the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). By using, or continuing to use, this service after being provided notice of the change is policy, you will be deemed to have consented to the change. Each version of this Privacy Policy will be identified at the top of the page by its effective date, and we will also keep prior version of this Privacy Policy in an archive for your review. If you have any additional questions or concerns about this Privacy Policy, please feel free to contact us any time by email to legal [at] gigasheet [dot] co.